Get Help
it’s never too early reach out if you’re struggling, or need some support with your mental health
If you need some help, don’t be afraid to reach out
Millions of people right across the country experience mental health challenges every day. Modern life is stressful, and both our personal and professional lives can present significant challenges that we all naturally struggle with.
If you are struggling, there are many ways in which we can help. While we are not licensed therapists, our team of Support Guides all know what it’s like to have a mental health challenge, and can help be a listening ear as you navigate your own experiences.
Other mental health support organisations
mind support line
Call Mind’s Support Line on 0300 102 1234.
Mind offers a safe space for you to talk about your mental health. Their advisors are trained to listen to you and help you find specialist support if you need it.
Mind is open 9am to 6pm, Monday to Friday (except bank holidays).
samaritans
Contact Samaritans 24/7, 365 days a year.
Call 116 123 (free from any phone). You can also call the Samaritans Welsh Language Line on 0808 164 0123 (7pm-11pm every day).
Email jo@samaritans.org. You can also visit some Samaritans branches in person.
saneline
If you’re experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm-10pm every day).
national suicide prevention helpline uk
You can call the National Suicide Prevention Helpline UK on 0800 689 5652 (6pm to midnight every day).
National Suicide Prevention Helpline UK offers a supportive listening service to anyone experiencing thoughts of suicide.
campaign against living miserably (CALM)
You can call CALM on 0800 58 58 58 (5pm–midnight every day) if you’re affected by suicide or suicidal thoughts.
Or if you prefer not to speak on the phone, you could try the CALM webchat service.
shout
If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258.
Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.
papyrus hopeline uk
If you’re under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINE UK.
They can be reached on 0800 068 4141 (24 hours, 7 days a week), or by email at pat@papyrus-uk.org or by texting 07786 209 697.
nightline
If you’re a student, you can look on the Nightline website to see if your university or college offers a night-time listening service.
Nightline phone operators are all students too.
switchboard
If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (from 10am–10pm every day).
You can also email chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+.
c.a.l.l.
If you’re live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.).
They can be reached on 0800 132 737 (open 24/7) or you can text ‘help’ followed by a question to 81066.
helplines partnership
For more options, visit the Helplines Partnership website for a directory of UK helplines.
If you’re outside the UK, the Befrienders Worldwide website has a tool to search by country for emotional support helplines around the world.
nhs 111
To get urgent mental health support, call 111 and select option 2.
Visit the NHS 111 England and NHS 111 Wales websites to learn more, including other ways to get support.